Customer Service Level 2/3
LVC offers courses to develop vocational skills suitable to support professional development.
Diploma in Customer Services Level 2 includes the principles and techniques for organizing and delivering customer service, building and maintaining relationships with customers and an understanding of the legislation and regulations that governs the industry.
- recognised in Britain as a traditional professional qualification
- designed for the Customer Service sector
- include work experience
- 15 hours per week
*Depending on the nature of the course, additional fees may be incurred.